Staff Physicians. New to MyMountSinai? Additionally, you should submit a ticket following the instructions below: For additional assistance, you may contact the helpdesk by dialing 4HELP (212-241-4357) or email them at ITHELPDESK@mountsinai.org. Neat, clean appearance. 145 IT Help Desk jobs available in Mount Sinai, NY on Indeed.com. Log into Epic Hyperspace and click the inbasket icon. For detailed instructions, refer to the following documents: Scanning and upload of documents into Epic (media section) is limited to specific areas. 1 standing desk workstation with adjustable height; Black & white printer/copier; Capacity. Get help from a librarian through . The questionnaire can be published to a patients MyMountSinaiChart account when the unique appointment is scheduled, and the patient will be alerted when the questionnaire becomes available in MyMountSinaiChart. A: The HPC staff is always available to talk 1-on-1. Text START to 90846 to join. Hospital IT Service Desk (if you have a @mountsinai.org email address) ithelpdesk@mountsinai.org IT Self Service Ticket Portal (212) 241-4357 The Mount Sinai Hospital and Mount Sinai Queens (212) 523-6486 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West If you are utilizing the BioMedical Engineering and Imaging Institute (BMEII) for imaging, orders and scheduling must be conducted through Calpendo. (1425 Madison Ave.), or send a message to arrange a meeting. stream Receive the latest health and wellness news you can use from Mount Sinai by text. Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Link to Innovation in Science and Medicine, Link to Innovative Collaborations Enhancing Education and Care, Office of Gender Equity in Science and Medicine, Office of Industry Engagements and Conflict of Interest, Innovation and Entrepreneurship at Mount Sinai, Mount Sinai Center for Vaccine Research and Pandemic Preparedness, Converting Discoveries to Clinical Treatment, Email Synchronization Acknowledgement Form. 9 desktops available; . Best Practices for Privacy and Information Security (PDF) Best practices for working remotely (PDF) Users logging into the network have access to library resources, including e-journals, e-books, and databases. IRB approval will be required for clinical trial recruitmentalerts. 3 0 obj Specific inquiries can be directed to the numbers below. When a request is made, the Epic Applications Team will provide a cost estimate based on the complexity of the build. Mount Sinai West Medical Library Currentlyavailable PROMIS-Cat questionnaires in Epic for providers to use. % Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Link to Innovation in Science and Medicine, Link to Innovative Collaborations Enhancing Education and Care, Arthur H. Aufses, Jr. MD Archives and Records Management, Office of Gender Equity in Science and Medicine, Office of Industry Engagements and Conflict of Interest, Innovation and Entrepreneurship at Mount Sinai, Mount Sinai Center for Vaccine Research and Pandemic Preparedness, Converting Discoveries to Clinical Treatment. Apply to Help Desk Analyst, IT Support, IT Technician and more! The Mount Sinai Hospital and Mount Sinai Queens: 212-241-4357 The Icahn School of Medicine at Mount Sinai: 212-241-7091 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West: 212-523-6486 We are a team of compassionate nurses who will listen to your concerns and work closely with our physicians to arrange an outpatient appointment or peer to peer consultation as quickly as possible. The Epic Applications Team will respond via email in approximately 48 hours after receiving the request from the IT support desk. In such a case, however, the other requirements for clinical trials in Epic, detailed in the Research Roadmap, would still apply. Slicer Dicer data are pulled from the Epic electronic health record systems (EHR) backend data warehouse (Caboodle). Icahn School of Medicine at Mount Sinai Privacy Policy | Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Converting Discoveries to Clinical Treatment, 9 computer stations, including 1with SPSS and SAS software. Select properties. OT, PT, SLP, RT. 2nd Floor This is a one-time procedure. Monday - Friday, year round work. Call the Patient Representative with any questions or concerns at 718-267-4310. Slicer Dicer is an Epic-based self-service cohort query tool that allows users to have quick views into patient populations. All other inquiries and general questions can be directed to our main switchboard at 212-241-6500 or 212-590-3300. You can reach us in several ways, from phone to email and social media. The Help Desk is located in the Levy Library, Annenberg Building, 11th floor, room 11-39. Epic is the main electronic health record system (EHR) used at MSHS, to which MSHS is migrating its hospitals and practices. Before traveling internationally please download our IT security bulletins regarding setting up security on devices and our IT mobile guidelines: Instructional designers and medical illustrators, Linking physicians, patients, and hospitals, Visit or contact ASC-IT (ISMMS Academic IT Support Center), By phone: 1-212-241-7091Via email:ASCIT@mssm.edu, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai For more information, refer to SOP 103, the SOP for Scheduling a Research Study. Privacy Policy Technology Support Computing Services at the Icahn School of Medicine at Mount Sinai (ISMMS) addresses the technology needs of faculty, staff, and students. Epic's research functionality at MSHS includes: It is the policy of the Mount Sinai Health System (MSHS) that the signed informed consent forms (ICFs) of patients enrolled in an intervention clinical trial are scanned into Epic. Given the volume of requests, it can take about 8-10 weeks from the time of request for the team to fulfill your request. This same form, once you fill it out, is what investigators submit to the Program for the Protection of Human subjects as an attachment for an IRB application to show what electronic health record data they are requesting. Once guests click on "ACCEPT" acknowledging that they accept these conditions and agree to conform to the policies, they will be ready to browse the web and use most Internet services. Answer: Patients can contact the MyChart Support Line via phone call by dialing 1-855-343-3470 The Support Center staff are available for walk-in services by email, or phone for all faculty, staff, and students. We understand your time is valuable and quality patient care comes first. Remote Citrix Access The People and Culture team has collected some great resources to support our people while working remotely. When you make your request, you will need to indicate whether you are requesting a PROMIS CAT for clinical patient care or for clinical research purposes. This Epic Data Request form is then submitted via email to theIT Help Deskto which you would also attach your IRB approval form or QI approval letter. There is no cost for the basic use of these PROMISCAT questionnaires. Your administrative manager will need to log in to request access for a network email account. Ambulatory locations data are available from the time of implementation of Epic at each location to present. Question: Who can I contact if I am still having technical issues with MyChart? Disrespect of Urgent care workers The requester will need to submit a request to HIM at least one week prior to the scheduled date of review. MSMPatientRelations@mountsinai.org or (212) 523-3700, Mount Sinai Brooklyn Patient Relation office: The patient will then be contacted to discuss the trial further and obtain consent. The Icahn School of Medicine at Mount Sinai:212-241-7091 For step-by-step instructions the research team can refer to the internal document Research Team Guidance: How to Request EPIC Access for Remote Monitoring. Once the form is completed, you must email the form to# MSH INSURANCE BUILD atMSHInsuranceBuild@mountsinai.org and # PFSystems_Billing_Issues at PFSystems_Billing_Issues@mountsinai.org. Select one of the available PROMIS questionnaires and click the ACCEPT button. Click once with your RIGHT mouse button on the Local Area Connection. 150 East 42nd Street4th FloorNew York, NY 10017, 2020 Icahn School of Medicine at Mount Sinai, Mount Sinai Health System endeavors to make Mount Sinai's Career Center accessible to any and all users. Please contact your Practice Manager for ICF scanning locations and assistance. The actual technical setup of this function generally takes about one business day, but advance notice is required to ensure that you meet study deadlines. Nurses at these locations please click on Nursing Resources for clinical practice, patient education, and related tools. The clinical research study coordinator should update the patients research study status in Epic to reflect an Active research status. Note: It is possible that a custom build could be incorporated into certain clinical trials although that is generally not the case. 1000 10th Avenue If the patient says no, a message via Epic inbox will also be sent to the designated research personnel. 2 0 obj 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai Write to us, and please note which department you would like to reach: Mount Sinai South Nassau One Healthy Way Oceanside, NY 11572 Click Start Button, located at bottom left, go to Settings, and click Control Panel. To close out aclinical trial altogether, call email ITHELPDESK@mountsinai.org and provide them with the following information: Short Study Name (to uniquely identify protocol): __________________, Brief Description (Intervention, etc. New York, NY 10029. 305.674.2777 - Foundation; 305.674.2777 - Giving; Aventura Mount Sinai Emergency Center, Physician Offices, Cancer Center and Diagnostic Center Aventura. as well as investigational drugs or biologics from Investigational Drug Services (IDS) must be ordered in Epic. Above is a list of all currently available PROMIS-CAT questionnaires. Mount Sinai St. Lukes (MSSL) and Mount Sinai West (MSW) inpatient data are from March 2018 to date. Instructions on how to send a PROMIS-CAT questionnaire to a patients MyChart account: If you need additional assistance please contact the Epic Applications Team through theIT Help Desk, (212) 241-HELP. A patient record with the MRN is created as soon as a patient requests an MSHS appointment for the first time at a MSHS location that uses the Epic EHR system. Ask A Librarian services are available between 9am and 5pm, Monday to Friday. We will supply the Epic team with an end date for our study. View a list of frequently called numbers . Your Levy Library is one of the many ISMMS resources supporting you during the residency application process. Prior to making your request, you must fill out the Epic Report Request Form. The Help Desk is located in the Levy Library, Annenberg Building, 11th floor, room 11-39. Provation is not an Epic system module. Navigation. Sort by: relevance - date. If a research team wants to incorporate PROMISCAT questionnaires into a Custom Research Workflow in Epic, the cost for that is $165/hr. In Epic, the Active research study statuses are Enrolled, or Identified, or Interested, or Consent Signed. Mount Sinai Access is a 24/7 concierge service available to assist physicians, patients, and family members connect with one of our highly trained specialists. The Epic Application Teams technical work generally takes about one business day. Sign up online MyChart licensed from Epic Systems Corporation 1999 - 2023 Access: Slicer Dicer is available within Epic by searching slicer in the Epic EHR search box. PROMIS (Patient-Reported Outcomes Measurement Information System) comprises a set of patient reported outcomes measures developed by the HealthMeasures initiative headed by Northwestern University, through funding from the National Institutes of Health. Remove all entries in DNS and Search Domains boxes. Full-Time. _____________________________________________________________________________. %PDF-1.5 3. Privacy Policy Once your patient has submitted the questionnaire, you will receive an inbasket message in the patient questionnaires folder containing your patients responses. Masks are currently optional in all library spaces. Conducting Cohort Queries in Epic Slicer Dicer Clinical Trial Research Studies in Epic Registering a New Clinical Trial Research Study Linking a Patient to a Clinical Trial Research Study Scanning Informed Consent Forms (ICF) for Clinical Trials Linking a Patient Encounter to a Clinical Trial This will ensure that no patient is asked twice. Reset passwords. PatientRelations@nyee.edu or (212) 979-4637, Mount Sinai Morningside Patient Relation office: Questions - Contact Research Compliance at (646) 605-7120. You may also contact Vivian Mitropoulou, Research Compliance Officer, MSHS (office 646-605-7120). All requests for email and network access must be submitted through the self-service portal SailPoint. var year = today.getFullYear() Provided help desk support. Click the ACCEPT AND SEND button to send the message with the attached PROMIS questionnaire to the patients MyChart account. Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Lukes and Mount Sinai West:212-523-6486, ©2023 Icahn School of Medicine at Mount Sinai Any user that accesses email over a mobile device will need to install the Intelligence Hub application on their mobile device. | Note to access these documents in SharePoint, you may be prompted to enter your MSHS credentials. Please understand that these policies may be revised if COVID-19 rates change or the regulatory environment changes. At the point of care the provider will see an alert informing him/her that this patient might be a candidate for