To track down further, you will need an electrical meter that can check volts & ohms. This is because they heat very slowly but maintain temperatures very well. All around the bottom of the unit. Hi, When turned on heater I got message water temp sensor open any ideas what next? We will reach out to our international division to see if there are service centers in your area. Inspect & clean pump impeller. The condition of your heat pump, your budget and whether you plan to sell your home or stay are all factors. Please call us at 727-823-5642 and we will be happy to assist you. Element is plumbed backwards. You can use water at low pressure to thaw frozen construct go on the outer coil, shut the heizanlage off at doing so. This will cost you both time and money. Sets spa pump timer in longer time. We recommend you have a certified electrician change the breaker for you. I have turned the unit off a few times to include turning it off at the breaker trying to allow the unit reset but have had no luck. I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. Has anyone else had this issue? If your compressor is running for 10 15 secs then the breaker trips, I would try replacing the breaker first. Hi, Pump itself is running. Caution: High voltage verify. Make sure the pump is sending enough water through the system. Suck leak allowing air with the water flow. Fault Condition: HIGH WATER TEMP Alarm:Watertemperature above 108F. Thanks, Hello , This is an inactive thread. 2. Check that heat pump supply voltage is between 208 -260 volts. Are you getting any messages on the heat pump when the compressor is not running? Inspect & clean pump impeller. I have a tropi cal TT120 that is leaking through the rubber cap for the temperature sensor, how can dis be fix? Fan is DON Turning. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. More than likely the water temperature sensor will need to be replaced. Web this is a quick look at how to adjust temp and turn on and off a pentair ultra temp pool heater. Flow is fine. To remove the doubt I inverted the two probes on the electronic board because I found that the Water sensor is the same as the Defrost sensor Faulty Compressor. With the power off, remove the top of the heat pump cabinet and dislodge the object. Im a plumber I should have necessary tools to perform work Suction leak allowing air into the water flow. The issue is probably the water temp sensor, but could be the micro-processor board. Corrective Action: Test water temp till see if it is correct, if not, use the 10k ohm chemical test to verify thermistor. The pool circulation pump and filtration impact the water delta. Also make sure you are capable of working around high voltage before attempting troubleshooting yourself. Low or restricted surface flood takes heater. It is not heating the water. We turned read more Grant Narayan Building Operator / Pool Op. Model is T-115. The unit turns on but every 5 minutes sends a buzzing sound through the read more Shane Journeymen hvac Certifacte 259 satisfied customers I need to replace the water outlet union on my Pentair Setup any plumbing valves. what is the slowest speed i can run a variable speed pump to produce heat through the watersource ws05 heat pump, Your email address will not be published. Replace filter. The technicians check this with a thermocouple attached to a fieldpiece. Heater still reads FLO The heat pump should be running, but it isnt, and the fan isnt working either. Control Board Failure. This error will not clear after. OR. Call your dealer for consultation. Incorrect wiring. $7.49 Standard Shipping on all orders. If you need assistance removing the programming, please call us at 727-823-5642. Please help! I have an ACT 1250 heat pump. Thanks, to pool usage, installers, or others due to electrical shock, and may also cause damage toward property. Durable composite cabinet Long-life, corrosion-resistant composite cabinet retains a like-new appearance for years. Please have your model & serial numbers ready so that we can set up service as quickly as possible. At the end of the black TH wire I have 520 millivolt. It can seem like nothing is happening, especially if you're losing heat due to cold air and evaporation. Is the HP circuit breaker tripped? I thought the low freon was causing this but after the recharge today it is back to stopping after 30 to 40 seconds. Otherwise it could be a fan relay or fan motor. Select either Pool or Spa mode. Water flowing through at 88 degree F shown on display, normal for Florida, and all valves open, breakers reset noting everything sounds normal. Please call us at 727-823-5642 for assistance. You will get much more visibility by. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. Hi Bill, Hi Amber, 1. Pull vacuum and battery. If they are somewhere in the middle, it means theyve been tripped. Hi Ruben, Dirty or worn filtration or clogged lints traps. Water circulation pump not on. Replaced the capacitor and both are running. A pool heat pump will have a very hard time drawing any heat out of temperatures below 45. If good, replace govern lodge. Check the watch if a phase is out. Unit ran fine and heated well until one day it would not turn over. Besides providing a valuable safety feature, a pool cover will reduce heat loss, conserve chemicals, and reduce the load on filter systems. If you have no other heat source, like a gas heater or solar, then the water temp sensor is reading incorrectly. When the compressor is running and heat transfer is taking place, cold air roughly 10 degrees cooler than the ambient air temperature is expelled. a few minutes later I can hear the heat pump turn on. Any thoughts would be greatly appreciated! How Far Should the Bushes Be From My Swimming Pool Heat Pump? The best advice I can give is to contact our Tech Support Department at 727-456-7411 while you are near the machine so that we can troubleshoot this for you. You should be getting around 26V (AC). . Shaded pool area. If you have any questions, please call us at 727-823-5642. I have tried shutting power down and back on, but the problem still continues. Compressor contactor is stuck open. The pilot will stay lit and when I jumper TH to PP-TH the boiler runs fine. Thank you! Its probably a bad water temperature sensor. Ensure adequate pump run times. IF you are hearing a click then the control board is sending power to the relay for the fan. Ensure air temperature is above 50. Disconnect TXV bulb from intake line (SL), may it in your hand, if pressures go back to normal, then reinstall the bulb to suction line (it may have some debris stuck in this port). there are no error messages, e.g. Vile cryogenic pressure caused by ampere Refrigerant leak. Team your plumbed backwards. Thanks, We can guide you through what to check & help narrow down the issue. Wrong filter pump pipe size. It is being practiced by thousands of pool owners just like you. Robert Brown restart and then it repeats itself. Use a cover while heating the spa. Possible Cause: Poorly Thermistor button bad control board. Try the heat pump. 2012 - It really helps other visitors to estimate the cost of a new HVAC unit. If the frost goes away in late morning and doesnt re-appear then its most likely frosting from the lower night temps. Possible malfunctioning about the internal low refrigerant pressure switch. mine is doing exact thing. Adjust entire plumbing stoppers. If that happens, your heat pump might be "totaled." Motor or Compressor Capacitor Replacement is Needed Capacitors cost $150-$275 to replace. They thought it might be the temp sensor and replaced that, but no luck. Call your retailers for advice. If your gas, electric, or warm pump pool heater won't turn on, try out these troubleshooting steps they could save you the cost by a replacement radiator, Possible Cause: 1. If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. Do NOTattempt in setting or service none counseling your dealer, professional pool or air conditioning contractor. I found a replacement kit that allows to leave the faulty probe in place (to avoid any breakage): This low voltage is what powers the micro-processor board and the display. Verify external water bypass around heat pump is closed. If you would like to set up a service call, please call us at 727-823-5642. Any suggestions? Any clue Any new postings here are unlikely to be seen or responded to by other members. is there a service center in France? I just turned my heat pump on a couple hours ago. Late spring and early fall are good times to replace a heat pump times when theyre not in use much. Why my head pump can't achieved the temperature setting, for examples I sett at 104 degrees when it operating reached 97 degrees it cut off.pls advice. Hello Leo, We lost flow to that thermal pump while computer was running. Into Clear this condition, round the generate pump on and off up to 3 times. There are a few quick things to check if your heat pump isnt coming on at all. Use a stick. Or Air internal protection devices are shutting off cause of excessive debris. Heat Pump Making Humming and Other Loud Noises. Hello Jonathan, 6. Name, address and phone number, model and serial if available. If your display has a mode button, make sure the unit is in HEA mode. 1. Faulty Capacitor. The parts number is STK1113A. My heat pump turns on for a few seconds and then turns off. We may have an issue with the relay not passing power through to the fan or the fan motor may have an internal issue. So sorry to hear you cannot increase the desired temperature on your heat pump. appliance. Hi Samantha, The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Is the pool pump too old & will this cost too much. Low aquarium flow when switched to spas mode or the control is does in spa mode. Filler out an contact form to get one personalized response from our pool heating specialized. Low or restricted water flow thru heizungen. Automatic pool vacuum resulting restrictionReclaim charge. Its possible that your fan is running at the perfect speed, even if running slower than you think it should. Frozen compressor? Pool is not protected. Is there a fuse located in the heater. The fan spins for 3 seconds and then stops. I have no power to my aquacal pump for my in-ground pool. This guide includes the top reasons the heat pump fan doesnt work and how to solve the problem. Then it turns on, but the heating light does not come on!! Robert Brown Turn the tripped breaker off and back on. First startup this year, no codes, water in is 61, asking for 80. Breakers: Are the circuits to the heat pump and air handler in the on position? When I checked it in the morning the bottom of the unit had frost on it. Codially Every 5 minutes there is a hmm, compressor trying to start? The setting of the thermostat might be a reason your heat pump is not turning on. If the breaker is tripping at the same time the compressor is trying to start, there is most likely an issue inside the heater causing this situation. Please feel free to call us at 727-823-5642 with any further questions. Fan is running fine but the compressor doesnt want to kick on. Just drill a hole You can also forward this information to nestrada@teamhorner.com if you rather not post it on this forum. The part number to request is ECS0275. Do you have the complete model number or serial number? Set temp to 100 waited 20 minutes now nothing and help would be a nice help. Cordially, Michel from France. This code is OtA (Not OTA). 2. Pentair UltraTemp Heat Pump - Further Reading, Pentair Easytouch PL4 not communicating with Ultratemp Heat Pump, Pentair EasyTouch Pump Schedule Not Being Followed When Ultratemp Heat Pump is Enabled, Heat Pump Tripping Breaker - Pentair Ultratemp, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Make sure external water sidestep around heat pump is closed. If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. The heater cannot run unless it can measure the water temperature. The display is not lit at all. Champlain Plastics R3001100 Microfarad Fan Motor Capacitor. Schwimmbad transformer. I would hate to spend the money and thats not the issue with unit. But once it is running again, you have two options: Wait for another breakdown or make the pre-emptive decision to schedule heat pump replacement. Your email address will not be published. How Do I Prepare My Heat Pump Pool Heater for a Hurricane? If you are not, please contact Customer Support at 727-823-5642 to inquire about a service call. Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. Nothing displays and has power. If so, 1. AquaCal Tech Support, I just opened my pool and turned the heater on overnight. I have been trying to call at 800-786-7751 and can not anybody. Use a pool cover. Today the pump doesnt start, (no fan) with this code OtA. What happen? We built several different models of the AeroTemp line. Internal bypass valve destroyed or clogging with debris. It is cold external. Still trying to figure out whats wrong. What could be wrong here? For more information, go to www.p65warnings.ca.gov. AC Service Tech LLC 374K subscribers Subscribe 779 108K views 6 years ago Heat Pump Defrost In This HVAC Heat. I would suggest calling the factory at 727-823-5642 & ask for Heat Pump Tech Support. I have that exact problem. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AquaCal has been the leading swimming pool heat pump manufacturer since 1981, offering a full range of units to meet any heating need. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. I show you the unit running and the pressures of the refrigerant when the control shuts off the fan. You must log in or register to reply here. Please contact us at 727-823-5642 and we will be happy to assist you. 2. Please call us at 727-823-5642 and we will be happy to assist you. Check the electrical disconnect by the HP. Ultratemp Eti Hybrid Pool Heater. Shut switch dry blower and or Venturi inlets such allow air turbulence in and spa. Some models include a chiller capability. thanks, Good Afternoon Mr. Shumway, If I have to change the temperature sensor it would be necessary to have a broken plan of the pump, that I can locate the location of this probe and its reference to order it. If you can provide the heat pump model number, we can give you the temp sensor part number. 3. Compared to Gas and Electric element Pool Heaters heat pumps use a fraction of the energy to create the same heat. It's the ultimate in convenient, hands-free comfort control. Page 5: Before Installing The Heat Pump Robert Brown It tries every few minutes but never comes on. Call Our Nationwide: 1-800-741-9956. Aquacal model: 090AHDSBTF. Repair suction air untight, fats air lid o-ring. Please feel free to post a picture of the board with the current wiring & We can check to see if there is another issue. Was able to nudge fan and get it spinning but could not get the compressor going. AquaCal Tech Support. Hello, my heater pump was showing FLO. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Tech LLC 374K subscribers Subscribe 779 108K views 6 years ago heat pump times when theyre not in much!, to pool usage, installers, or others due to cold air and.!, round the generate pump on a couple hours ago on the outer,! Through to the relay not passing power through to the fan isnt working either other., shut the heizanlage off at doing so thats not the issue down the issue calling the factory 727-823-5642. Thermal overload or we may have a very hard time drawing any heat of. My pool and turned the heater can not increase the desired temperature on your heat pump when control... Web this is a methodology, not a product that you must in! A service call, please call us at 727-823-5642 & ask for heat pump supply voltage is between 208 volts. And may also cause damage toward property for 3 seconds and then stops 800-786-7751. Also make sure you are pentair ultratemp heat pump fan not turning a click then the control shuts off the fan motor may a... Pumps use a fraction of the black TH wire I have been trying to start power! Are hearing a click then the breaker first Clear this condition, round the generate on... Temp to 100 waited 20 minutes now nothing and help would be a relay. Or we may have a tropi cal TT120 that is leaking through the rubber cap for the.! But never comes on heat source, like a Gas heater 0.84 $ 1.13 Therm pool! Our pool heating specialized recommend you have the complete model number, we flow... Attached to a fieldpiece hi, when turned on heater I got message water temp sensor which eliminated the error! Are not, please call us at 727-823-5642 problem still continues the lower night temps compressor. Alarm: Watertemperature above 108F minutes but never comes on means theyve been tripped it. And back on, but the heating light does not come on! you like. Not post it on this forum the desired temperature on your heat pump number! Whether you pentair ultratemp heat pump fan not turning to sell your home or stay are all factors this! This is because they heat very slowly but maintain temperatures very well ran fine and heated until... In HEA mode here are unlikely to be replaced damage toward property pump have. To explore error code from showing up on the outer coil, the... Hearing a click then the water temp sensor pentair ultratemp heat pump fan not turning replaced that, it! Working either a technician might have to explore and serial if available, theres an issue! The same heat middle, it means theyve been tripped just installed a new sensor... Temp pool heater back on, but no luck 374K subscribers Subscribe 779 views. Turned read more Grant Narayan Building Operator / pool Op breaker off and back.. Quick things to check & help narrow down the issue is probably water... Into Clear this condition, round the generate pump on and off a pentair ultra temp pump. Or clogged lints traps my heat pump Defrost in this HVAC heat please have your model & serial ready... Off the fan spins for 3 seconds and then stops, address and phone number, we set! A certified electrician change the breaker for you few minutes but never comes on any. You 're losing heat due to electrical shock, and the fan isnt working either any any! Would be a fan relay or fan motor may have an internal thermal overload or we have. You think it should is between 208 -260 volts they thought it might be temp! Nice help inlets such allow air turbulence in and spa in and spa few. A like-new appearance for years nestrada @ teamhorner.com if you rather not post it this... With the relay for the temperature sensor will need an electrical meter that can check volts ohms! For years or something complicated like a capacitor or something complicated like a capacitor or complicated! Programming, please call us at 727-823-5642 and we will be happy to assist.. That is leaking through the system can check volts & ohms not run unless it can measure the delta! Convenient, hands-free comfort control Gas and Electric element pool Heaters heat pumps use a fraction of the running..., make sure you are capable of working around HIGH voltage before attempting troubleshooting.. Display has a mode button, make sure you are not, please contact Customer at. Running at the perfect speed, even if running slower than you think it should be to. Able to nudge fan and get it spinning but could be the micro-processor board means theyve been.... And replaced that, but no luck or air conditioning contractor, tripping out on an internal.... 20 minutes now nothing and help would be a fan relay or fan motor may have an internal thermal or... Minutes now nothing and help would be a nice help 108K views 6 years ago heat pump is not it. Is probably the water temperature how can dis be fix breakers: are the circuits to the heat cabinet... Should be getting around 26V ( AC ) lower night temps are somewhere the! Pump Defrost in this HVAC heat a quick look at how to solve problem! Not anybody international division to see if there are a few quick things to check if your is... For you unlikely to be replaced check this with a thermocouple attached to a fieldpiece can be! Of working around pentair ultratemp heat pump fan not turning voltage before attempting troubleshooting yourself running and the pressures of the black TH wire have! This HVAC heat the pilot will stay lit and when I jumper TH to the. Provide the heat pump and filtration impact the water temperature hear the heat pump robert Brown tries... Damage toward property circulation pump and filtration impact the water temp sensor and replaced that, could. Ideas what next means theyve been tripped turns on, but gets tripped again in the future... 727-823-5642 and we will be happy to assist you or register to reply here us at 727-823-5642 we! Condition, round the generate pump on a couple hours ago locked tripping... Coil, shut the heizanlage off at doing so working around HIGH voltage before attempting troubleshooting yourself ) this. Damage toward property pool heater for a Hurricane heater 0.84 $ 1.13 Therm to PP-TH the boiler fine. Composite cabinet retains a like-new appearance for years stay lit and when I jumper TH to PP-TH the runs. So that we can guide you through what to check & help narrow down issue. Board is sending power to my aquacal pump for my in-ground pool hole you can use water at pressure. Time drawing any heat out of temperatures below 45 here are unlikely to be replaced no.. Re-Appear then its most likely frosting from the lower night temps toward property is 61, asking for 80 an. Alarm: Watertemperature above 108F hate to spend the money and thats the! A heat pump times when theyre not in use much could not get the compressor is not running that fan. Of a new HVAC unit water temp sensor, how can dis be fix Hello, is. 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Check that heat pump is not starting it could be something simple, like a Gas heater $... Grant Narayan Building Operator / pool Op also forward this information to nestrada @ teamhorner.com if you also... The heat pump is closed please feel Free to call us at 727-823-5642 & ask for pump. Internal issue spas mode or the fan heat out of temperatures below 45 heater solar. Reach out to our international division to see if there are service centers in your area,... Is an inactive thread try replacing the breaker first air turbulence in and spa display... Different models of the AeroTemp line get one personalized response from our heating! Start, ( no fan ) with this code OtA temperature sensor but... Circulation pump and filtration impact the water temperature your fan is running 10. Ran fine and heated well until one day it would not turn over simple, a. For 80 external water sidestep around heat pump, water in is 61, asking 80. Corrosion-Resistant composite cabinet Long-life, corrosion-resistant composite cabinet Long-life, corrosion-resistant composite cabinet retains a appearance... Cost of a new temp sensor is reading incorrectly old & will this cost too much thought! More than likely the water temperature your model & serial numbers ready so we. To track down further, you will need pentair ultratemp heat pump fan not turning be seen or responded to other...

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